Terms of service

The following sets out our terms and conditions regarding:

These terms and conditions apply to all users of this website and to all purchasers of goods (“you”) from OFF ZONE (“we” or “us”). By using this website, you agree to be bound by these terms and conditions, including our Privacy Statement. We reserve the right to alter the Terms and Conditions at any time at our discretion.

A. USE OF THE WEBSITE

Copyright

All contents and material on this website are subject to copyright under Australian law and international treaties. Unless indicated otherwise, we own the copyright and all rights are reserved. You may not reproduce, transfer, copy, adapt, distribute, or store all or part of the contents of this website without our prior written consent.

You may store on your computer or print hard copies of material on this website for your personal use only. You must ensure that any material copied for that purpose retains any copyright or other intellectual property notice contained in the original material. All other copying is prohibited.

Intellectual Property

We are the owner of and/or authorized user of all registered and unregistered trademarks, patents, copyrights, and other intellectual property appearing on this website unless indicated otherwise. Your access to or use of this site does not constitute or create a license or any other right to that intellectual property.

Your Use of the Website

While using our website, you agree not to interfere with or attempt to interfere with the proper working of the site or any transaction being conducted on the website or to gain unauthorized access to any part of the website.

Disclaimer

We are not responsible to you or anybody else for any loss incurred in relation to your use of this website. Your use of this site is at your own risk.

We make no express or implied representations or warranties of any kind as to the operation of this site or any information, goods, or services offered on this site, except to the extent that such obligation cannot be excluded at law.

We do not warrant that your use of the website will be uninterrupted or free from defects and viruses or that the information provided will be current. We are not liable to you or anyone else if your computer system is in any way damaged or affected by your use of this website.

Accuracy of Information

You acknowledge that information current at the time of placement on this site does not mean that more recent information does not exist or is not available or that circumstances have not changed. It is your responsibility to verify the information contained on this website with independent authorities or to seek professional advice before relying on it. Substantial delays may occur before certain information is updated on this website.

Information/Materials Provided by You

In the course of your use of this website, you may provide personal information. Our policies for the collection and use of that personal information are set out in our Privacy Statement.

Any other information or materials submitted by you and which have not been specifically requested by us (whether they be ideas, concepts, or techniques) (“Information”) will be deemed to be non-confidential and you agree that we may reproduce, use, disclose, transmit, and publish the Information without limitation and without any payment or acknowledgment of you as the source. You warrant that the Information is available for such use by us and you agree to indemnify us if any third party should take action against us in relation to the Information you provide.

Indemnity

You agree that you will indemnify us against any loss, damage, or cost incurred by us or arising out of your use of this website, including but not limited to information obtained from sites linked to ours, your transmission of information on or through our site, or your violation of these Terms and Conditions or any other laws, regulations, or rules.

Security

To protect your personal information, we use the Secure Sockets Layer protocol (SSL). If your browser does not support SSL, or if you are connecting to the Internet from behind a firewall, pages may not display correctly. The OFF ZONE website uses international-grade SSL encryption to protect the page you've requested and any information you send against interception by a third party.

The security of your personal information is important to us. When you enter sensitive information (such as credit card details), we encrypt that information using SSL technology, and we have no ability to view those details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we are not able to guarantee its absolute security.

Cookies

To provide you with the best possible service, the OFF ZONE website uses cookies. Cookies are a type of file sent from our server to your PC. The cookies do not run programs on your PC or search or change your personal information. They can only be read by the server that sends them and cannot be accessed by third parties. You can set your PC to notify you when cookies are received or to refuse cookies. However, if you do not accept cookies you may not be able to use many of the features of our website to full advantage.

Access

We reserve the right to revise the content of, amend links from, or withdraw your access to this website at any time without notice.

Governing Law

The laws of South Australia govern your use and access of this site and you submit to the jurisdiction of the courts of South Australia in relation to your use of this site.

B. SUPPLY OF GOODS

Online Secure Ordering

OFF ZONE offers a secure and easy means of ordering online. Simply click on the “Add to Cart” button to select a product and then you can add and remove products as you like. To complete your order, simply select the “Checkout” button and follow the steps. You will require your postage and credit card payment details to complete the order.

We use the latest in SSL (Secure Sockets Layer) technology to ensure that your personal and order details are encrypted so that the information cannot be read when in transit.

Email

Alternatively, you may elect to email us at info@offzone.com.au with your order request or other inquiries and we will get back to you as soon as possible.

Payment Methods

All prices are quoted in Australian dollars including GST. We accept Mastercard, Visa, and Bankcard through our secure online payment system.

Product Availability

We endeavor to have all our products in stock. Should you place an order for an item that is regrettably out of stock or discontinued, we will contact you as soon as possible.

Charges, Timing of Delivery, etc.

All purchases for delivery in Australia will be charged as follows:

Shipping Type	Price Inc Tax
STANDARD freight charge	$9.95
FREE SHIPPING on orders over $69	$0

*Some regional or remote town areas may incur additional costs. We will endeavor to fulfill orders without this incurring; however, in some cases, it might be necessary. We will never charge you any extra without contacting you to discuss it prior. Some items may incur a specific shipping charge due to the excessive weight, size, or fragility of the item. We reserve the right to select and/or vary our freight carrier and freight charges. Our freight and handling fees do not include insurance and we will not be held responsible for any damage, destruction, or loss of goods after departure from our premises.

*Important to note that for corporate orders, OFF ZONE reserves the right to refuse delivery; in this case, the customer will be contacted and options discussed.

Timing of Delivery

Online orders should be received within two to seven business days in metro areas. Regional and remote deliveries will depend on transport networks and can be discussed with our customer service. We will endeavor to deliver goods to you on the agreed delivery dates but we will not be liable for late delivery. Late delivery does not entitle you to cancel your order.

GST

GST (Goods and Services Tax) of 10% is inclusive in the price. We make no representations or warranties about the accuracy or reliability of the information contained in this website.

Refund and Returns

Returns will be accepted with our prior written approval only. No returns are accepted after 14 days from the date of delivery. When returning goods, please contact us for instructions on how to proceed. The customer is responsible for all return freight charges except when the return is due to our error. Any returns must be returned in their original packaging, unopened, and in a resaleable condition.

Product Disclaimer

We endeavor to display products on our website as accurately as possible. However, we cannot guarantee that the color or texture of the goods delivered will match that displayed on your monitor. The appearance of a product on your screen may be affected by a number of factors, including your monitor and screen settings. Please note that sizes, colors, and textures may vary between models.

Some products may require assembly or installation; we recommend that you use a suitably qualified and experienced person for this task. Where assembly or installation is required, we take no responsibility for damages caused by incorrect assembly or installation. We are not responsible for any typographical errors, product description inaccuracies, or price inaccuracies. All information is subject to change without prior notice.

C. MEMBERSHIP

By registering for an OFF ZONE Membership, you agree to the terms and conditions outlined below.

Benefits of Membership

As an OFF ZONE Member, you will be entitled to receive the following benefits:

Exclusive offers and discounts
Priority access to sales and promotions
Personalized recommendations
Early notification of new arrivals

We reserve the right to vary or discontinue these benefits at any time without prior notice.

Privacy and Use of Personal Information

We respect your privacy and are committed to protecting your personal information. Our Privacy Statement outlines how we collect, use, and disclose your personal information.

By becoming a member, you consent to receiving marketing and promotional materials from us. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or by contacting us directly.

Cancellation of Membership

You may cancel your membership at any time by contacting us. We reserve the right to cancel your membership if you violate these terms and conditions or if we believe you are engaging in fraudulent activity.

D. AFTERPAY

Afterpay is a service that allows you to make purchases now and pay for them in four equal fortnightly installments. To use Afterpay, you must:

Have an Australian residential address
Be over 18 years of age
Have a valid and verifiable email address and mobile number
Use an Australian credit or debit card to make the purchase

For more information about Afterpay, including their terms and conditions, please visit the Afterpay website.

E. PAYPAL

We accept payments through PayPal. PayPal is a secure and convenient way to make payments online. To use PayPal, you must have a PayPal account. For more information about PayPal, including their terms and conditions, please visit the PayPal website.